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Frequently Asked Questions
What is the delivery time of my order?
The delivery time for orders at Movebaby is usually 3 to 7 business days, depending on the destination. Once your order has been shipped, you will receive a track & trace number with which you can track the package.
How can I return my order?
You can return your order within 30 days of receipt, provided the product is in new condition and complete with the original box and accessories. Please contact us via info@movebaby.nl to register the return, after which you will receive further instructions.
What payment methods do you accept?
We accept the following payment methods: • ideal
• visa
• MasterCard • American Express • Apple Pay • Google Pay • bancontact
• maestro
• klarna
What should I do if I received a defective product?
If you receive a defective or damaged product, please contact us immediately at info@movebaby.nl. We will solve the problem for you as soon as possible.